Privacy policy.
How we collect, use and protect information you share with Lordkay.
1. Introduction
Lordkay Music Group ('Lordkay', 'we', 'us') respects your privacy. This policy describes how we collect, use, and safeguard personal information when you interact with our websites, forms, and services.
2. Information we collect
We collect information you provide directly (name, email, phone, message, business details when you contact us or request a consultation) and standard technical data (IP address, browser, pages viewed) via analytics.
3. How we use information
To respond to enquiries, deliver services you request, send occasional updates you opt into, improve our website, and comply with legal obligations.
4. Legal basis
We rely on your consent (for newsletter and analytics), our legitimate interests (responding to enquiries, improving our service), and contractual necessity (when delivering services).
5. Sharing
We do not sell personal information. We share it only with service providers that help us run the business (hosting, email, analytics), all bound by data protection agreements.
6. Retention
Enquiries and consultation requests are retained for up to 24 months. Newsletter subscribers are retained until they unsubscribe. Analytics data is retained for 14 months.
7. Your rights
You have the right to access, correct, delete, restrict, or object to processing of your personal information, and to data portability. Email hello@lordkaymusic.com to exercise any of these rights.
8. Cookies
We use a minimal set of cookies for essential functionality and, if you consent, analytics. You can control cookies through your browser settings.
9. Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.
10. Contact
Questions about this policy should be sent to hello@lordkaymusic.com or by post to our London office.